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A guest post by Dr. Katherine Loflin

Today, as the inaugural meeting of the Placemaking Leadership Council kicks off in Detroit, Michigan, we are thrilled to bring you this special guest post by Dr. Katherine Loflin, a powerful advocate for the importance of place to local economies, and one of the event’s keynote speakers.

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It’s hard for me to believe that, just six years ago, I had never even heard the word “Placemaking.” I’ve been a community practitioner all of my life, trained as a macro-practitioner with a Masters and Ph.D. in Social Work and a dissertation on civic engagement and social capital. I believed there were certain characteristics that inherently enabled places to identify and solve their own problems, and I believed that some of the answers related to civic engagement and social capital. Still, I was haunted by the thought that there was more to it: pieces of the puzzle that hadn’t been placed yet.

Then, in 2007, I found myself the Lead Consultant on Knight Foundation’s Soul of the Community study. Soul was created by Knight and the Gallup organization to study communities in a new way. It is important to note that, from the outset, Soul was very open in terms of outcomes. The study was not attempt to justify the field of Placemaking. We had no preconceived notions about what we would discover. Today, I think that fact contributes to the power of the findings, insofar as they support this burgeoning field. The basic research questions were simple yet profound, yet they’d never been asked before: What makes people love where they live? And why does it matter?

We were in for a shock…and a steep learning curve. The Knight Soul of the Community study investigated community attachment—a multidimensional construct that went beyond measuring just satisfaction to also look at community pride, community optimism, and other emotional feelings about place. Attachment is not the traditional idea of engagement that is usually studied in places, but a separate construct. Understanding residents’ emotional bonds to place represented by attachment took our examination beyond the outward behaviors of traditional engagement and gave new insights into the dynamics of how place affects people. That, alone, was a significant contribution to understanding place success that had basically gone unmeasured.

The shock came as the results poured in: from 2008-2010, we received responses from 43,000 people in 26 communities across the US, in cities large and small. What we saw were findings, year after year, that for many seemed counter-intuitive—even radical at times. We not only found out that resident attachment was related to solid economic outcomes for places, but that the things that most drove people to love where they live were not the local economy or even their personal civic engagement in the place (as one might expect), but the “softer sides” of place.

Knight Soul of the Community found out that the “softer sides” of place matter to economic development / Photo: Lafayette College via Flickr

These findings seemed like a messaging nightmare at first, because they were so groundbreaking and surprising—but as I considered how to use this new information to spread the word, make the case, and translate the findings into on-the-ground action, the nightmare became great opportunity. The Soul findings forced me to reexamine what I thought I knew about what made places tick. Eventually, I realized that this was the missing piece of the puzzle that I had been searching for.

Here are the primary findings of Soul of the Community, from 2008-2010:

• There is an important and significant correlation between how attached people feel to where they live and local GDP growth. What this means is that the more people love their town, the more economically vital that place will be. In an economy still deep in recession, that got some attention and raised some eyebrows. How is this possible? It seems that, when people love where they live, they spend more time there and invite others to do the same. They may choose to stay-cation versus travel. They are also more productive at work and more satisfied in their jobs. They are more likely to buy a house. There are so many little ways in which a love of place can translate to economic impacts, and these all add up.
• What most drives people to love where they live (their attachment) is their perception of aesthetics, social offerings, and openness of a place. It appears that what people most want out of a neighborhood is a place that is attractive, engaging, friendly, and welcoming. In every place, every year of the study, these factors were found to be the three most important to tying people to place. Why does this matter? As mentioned above, communities where people love where they live do better economically. The best-loved places were doing better in a measureable way. Little did we still know, at first, that Soul had just empirically justified some of the core principles long advocated for by Placemaking advocates.

It was in looking for some framework that could help to organize the findings in a useable way that I stumbled across the Project for Public Spaces’ website. Serendipitously, this happened right around the time they were catching wind of Soul’s first-year findings. They gave me an organizing framework, and Soul gave them empirical justification for things that they had learned and known intuitively for years.

Of course, we’re only just getting started. The Soul findings have had significant implications for the Placemaking field, and in so doing have opened up whole new avenues for research, learning, and practice. Below are nine of the key lessons learned so far, which also represent some of the most interesting topics for future examination and discussion:

1.) Optimizing place. The thing about Soul of the Community is that it allows places to be who they are—just optimized—and that was incredibly welcomed by civic leaders. Instead of changing who your community is, it’s about being the best version of yourself that you can be. This means that no place is left behind. All cities can take advantage of this information. Places have to know their narratives: what constitutes their unique identity? If that is unknown, Soul can help places to discover that. The important point of this is: communities don’t have to try to be something that they’re not, but each must capitalize on its own distinct identity.

2.) Lead with strengths. Places often know chapter and verse what they are not good at. And that deficit-based start can be an immobilizing when talking about the future. The Soul findings allowed me to walk into any of the 26 communities that we were studying and lead off the conversation by talking about their strengths. The most powerful path to change for people and places is to leverage strengths to address challenges. Any community intervention should lead with strengths, and Placemaking leads by example.

Optimism about a place’s future plays a big part in local resilience. / Photo: Daniel Horacio Agostini via Flickr

3.) Place optimism matters. Optimism is empirically linked to attachment. That means that the more optimistic people feel about the future of their city, the more likely they are going to be attached to it today. We have seen places in the Soul findings where attachment increased even when the local economy worsened. Optimism about the place’s future seems to be a big part of that resilience. In 2008, Biloxi, MS, was the second-most attached place that we studied, even though they were still in the throes of Katrina recovery. In 2009, there was a meaningful increase in optimism in Detroit. Why does this matter? Because it is with this spirit, commitment and dedication that community turnarounds begin. This speaks to the importance of public messages and leadership to cultivate optimism and then follow through with sound leadership to realize that optimism.

4.) Young talent is leading the place renaissance. According to the Soul findings, young talent is consistently perceived as the least welcomed group in a place. Yet in other polls, Gallup was finding increasingly that young talent was choosing a place to live first, and then finding a job. The fact that people are now prioritizing place before deciding what jobs to pursue has to change the way communities are imagined if places are to succeed. Optimizing place has to be moved to the front burner as an economic imperative, immediately. Place has clearly earned a seat at the economic development table.

5.) The corporate world gets this. They may have not had an empirical model to use until now, but many corporations had already noticed that, to attract and retain the best talent, they had to be able to successfully sell the place where the job is located. As a result, they want to be in places that sell themselves. This was all reinforced by the Soul finding that there’s an empirical relationship between job satisfaction and community attachment. Not surprisingly, the business community is now interested in applying Placemaking not only to their corporate giving, but also to their business models.

6.) A solution on the “growth” tug of war that immobilizes many places. Placemaking often allows residents to finally put their finger on what had kept them stuck. For many, this was the fact that, while the ‘growth’ people are saying if we don’t stay modern and provide the place people want to live we are economically in trouble, the ‘anti-growth’ residents are really worried that growth for growth’s sake would cause them to lose who they were as a place—that they’d become generic. The Placemaking framework enables these folks to re-frame the issue by saying: We will cherish our unique narrative as a place as we continue to grow in a smart and sustainable way.

7.) You’ll see impact sooner. Because Soul of the Community found a relationship between social offerings, openness, and aesthetics, and resident attachment, if you change public perception of one of those things you can see same-year differences in attachment. We saw this happen in places like Detroit and St. Paul…and I have to say: Wow. This makes Placemaking a very attractive framework, especially in places that need quick wins to restore some optimism and fuel additional social change efforts. This core strength of the “Lighter, Quicker, Cheaper” approach to places is one that few other models can claim.

The core strength of the “Lighter, Quicker, Cheaper” approach is that it can change minds & turn things around faster than anyone expects / Photo: troistoques via Flickr

8.) It’s totally scalable. One of my favorite things about Placemaking is that it’s totally scalable. You can truly start anywhere and see impact, sooner than you might think. I’ve seen everything from places starting to turn around because they mobilized to get a strip of sidewalk installed where it was missing, to places coming together around crafting and decorating their town’s trees with lit balls of fashioned chicken wire. Sometimes, it’s all about reminding people of the greatness of their place by helping them to rediscover what’s already there. The best ideas often come from the residents themselves, who are really the true keepers of the soul of their community.

9.) The power of place. Love of place is great equalizer and mobilizer. In all my years of doing community practice, I’ve never seen a more powerful model for moving communities forward and enabling places to optimize who they are instead of trying to be someplace else. It is this message that frees people to love their place, and hearing that their love of place is a powerful resource is not something many residents (or their leaders) have properly recognized and leveraged. That’s why I think I often see tearful reactions in my audiences and hear heartfelt stories of personal relationship with a place after my talks. The message of attachment—that the softer sides of place matter—resonates deeply. Everyone has a personal relationship with their place and people can see themselves and their communities in the Soul findings.

Because of this journey, today I am forever changed. And we’re all on this journey together. That our disparate disciplines have brought us together around the cause of Placemaking is also one of the unique strengths of our practice: a key advantage that we must leverage in this critical time. We have an economic, social and human responsibility to do so—and now, we have a much-needed piece of the puzzle in place.

Imagine that you live in a truly vibrant place: the bustling neighborhood of every Placemaker’s dreams. Picture the streets, the local square, the waterfront, the public market. Think [...]]]> This is the third of a three-part series on transformative Placemaking. To read part one, click here. To read part two, click here.

With some temporary materials, a roadway can become a bocce ball court, and a street can become a great place / Photo: PPS

Imagine that you live in a truly vibrant place: the bustling neighborhood of every Placemaker’s dreams. Picture the streets, the local square, the waterfront, the public market. Think about the colors, sights, smells, and sounds; imagine the sidewalk ballet in full swing, with children playing, activity spilling out of storefronts and workspaces, vendors selling food, neighborhood cultural events and festivals taking place out in the open air. Take a minute, right now. Close your eyes, and really picture it.

Now, here’s the million dollar question: in that vision, what are you doing to add to that bustle?

If vibrancy is people, and citizenship is creative, it follows that the more that citizens feel they are able to contribute to their public spaces, the more vibrant their communities will be. The core function of place, as a shared asset, is to facilitate participation in public life by as many individuals as possible. Ultimately the true sense of a place comes from how it makes the people who use it feel about themselves, and about their ability to engage with each other in the ways that they feel most comfortable.

“There is an undeniable thing that each resident brings to the table,” says Katherine Loflin, who led Knight Foundation’s Soul of the Community study. “It has to do with the openness and feeling of the place; it’s not something that you construct, physically, it’s something that you feel. And it is us as humans that convey that feeling to each other—or not!”

“There is an undeniable thing that each resident brings to the table…It has to do with the openness and feeling of the place.” / Photo: PPS

Getting Started: How You Can Make a Place Great Right Away

As Sustainable South Bronx founder and advocate Majora Carter famously put it, “You don’t have to move out of your neighborhood to live in a better one.” Each of us can participate, right now, in creating the city that we want to live in. If you think of enlivening a place as a monumental task, remember that great places are not the result of any one person’s actions, but the actions of many individuals layered on top of one another. It may take years to turn a grassy lot into a great square, but you can start today by simply mowing the lawn and inviting your neighbors out for a picnic.

In an essay for The Atlantic back in 1966, then-Vice President Hubert Humphrey touched on this when he wrote about his father’s public spirit, and his active participation in the life of the small town of Doland, South Dakota, where the family lived. Hubert Sr. was a pharmacist, and he strove to make his pharmacy into a community hub, a place where neighbors came to meet and discuss the issues of the day. “Undoubtedly, he was a romantic,” writes Hubert Jr. of his father, “and when friends would josh him about his talk about world politics, the good society, and learning, he would say, ‘Before the fact is the dream.’

When you think about making your neighborhood a better place, think Lighter, Quicker, Cheaper (LQC). In public space design, the LQC strategy is framed as a way for communities to experiment with a place and learn how people want to use it before making more permanent changes. That experimental attitude can be adopted by anyone. Just ask yourself: what’s one thing I already enjoy doing that I could bring out into the public realm?

Make it Public: Bringing Existing Activity Out Into the Streets

For some of us, there may be opportunities to take the work that we do in our professional lives and turn it into a way to engage with our neighbors. Perhaps there’s a certain activity we perform that could be moved to a nearby park, or a skill that we could teach at a local library. One graphic design firm in Cape Town, South Africa, has taken the idea of public work to a delightful extreme through their Holding Public Office initiative, where they move their office out into a different public space for one day each month and interact with curious passersby. “It keeps us on our toes,” says Lourina Botha, one of the firm’s co-directors. “It forces us to be aware of our role as designers and is a fairly stark reminder that what we design has a real effect on the world.”

In other words, this project illustrates how taking a LQC approach to work enriches not just the public space where the intervention takes place, but the work that the firm does, as well. This kind of activity blurs the line between private and public, and re-frames work as a mechanism for building social capital. According to Harry Boyte, director of the Center for Democracy and Citizenship at Augsburg College, “We need professionals to think about themselves not narrowly disciplinary professionals, whose work is to simply solve a narrow disciplinary problem, but as citizen professionals working to contribute to the civic health and well-being of the community.”

“Holding Public Office” brings co-workers out into the streets, re-framing work as a mechanism for building social capital / Photo: Lisa Burnell, Graphic Studio Shelf

Many people may not have any particular job function that can become more public, for whatever reason, but there are still plenty of activities that mostly take place in private that can be used to enliven public space. Active citizenship needn’t be all work and no play, after all. “Any kind of community [that is supportive of engagement] is not just going to be about the problems that residents want to solve,” explains Matt Leighninger, the director of the Deliberative Democracy Consortium. “It also has to be about celebrating what they’ve done, through socializing, music, food.”

Building off of that last point, the organizers of Restaurant Day have turned cooking into an excuse for a carnival, giving residents of Helsinki, Finland, a chance to showcase their creativity in the kitchen and turning the city’s streets into a delectable buffet in the process. Their idea to organize a one-day festival where anyone could open a restaurant anywhere (from living rooms to public plazas), started when Antti Tuomola was struggling through navigating the onerous process of starting up a brick and mortar restaurant in the city. Recalls Kirsti Tuominen, one of the friends who works with Tuomola on organizing the event, “We knew from the beginning that we wanted to do something that would be fun, easy, and social at the same time. Something positive. We didn’t want to go the protest route. That’s the not-so-efficient way of trying to make a difference; it’s often better to show a good example and then it’s harder for the opposition.”

The first Restaurant Day took place back in 2011; today, it has been celebrated in cities all over the world. The festival is a brilliant example of how a completely normal daily activity can totally transform a city’s public spaces when approached in a creative way. “The street experience itself was a joy to behold,” wrote City of Sound blogger Dan Hill after participating on one of the festivals. “It truly felt like a new kind of Helsinki. International, cosmopolitan, diverse yet uniquely Finnish…It felt like a city discovering they could use their own streets as they liked; that the streets might be their responsibility.”

Tuominen echoes this in her own reflection on the event, explaining that “[Finland] is so full of regulations that people tend to see regulations even where they don’t exist! That’s been hindering things for a long time, but Restaurant Day has encouraged people to use their public spaces in a new way. Sometimes people just need someone to show them, or give them a gentle kick in the butt, and things will start happening.”

Understanding this is key for citizens who want to take a LQC attitude toward activating their neighborhoods: public spaces have a way of amplifying individual actions. One thing from the above comments that is not uniquely Finnish is the tendency of people (particularly in the developed world) to see regulations where they don’t exist. After decades of society turning its back on public life in favor of the private realm of home, office, and car, a lot of people now feel that they need permission to use public spaces the way they’d like to. We can give that permission to each other.

In a wonderful example of triangulation, jazz musicians perform for the assembled crowds near a Restaurant Day pop-up eatery in Helsinki / Photo: Karri Linnoinen via Flickr

Leading From the Bottom-Up: Work Fast, Work Together

If you are a change-oriented person, we need you to lead. Whether you want to move your office outside, organize a citywide cooking festival, or start small by making a concerted effort to engage directly with your neighbors every day, know that your own actions are an essential component of your neighborhood’s sense of place, by virtue of the fact that you live there. Explains Loflin: “If you don’t spend at least some time thinking about the state of mind of Placemaking—every decision, behavior, everything that we do as residents in our place every day—on top of the infrastructure that’s provided by the place itself, then you miss a really important part of the conversation, where everybody gets to have some of the responsibility.”

Whatever you decide to do, know that there will be bumps in the road. One of our 11 core Placemaking principles is that they’ll always say it can’t be done. But keep pushing. Meet your neighbors, and find your allies. Creating great places is all about getting to know the people who you share those places with. Thinking LQC doesn’t just mean experimenting with what you do, but with how you do it. Look for unconventional partners, and always be willing to consider doing things a bit differently.

In an interview for the Placemaking Blog late last year, Team Better Block co-founder Andrew Howard explained how his own LQC street transformations in cities around the US have caused his understanding of how people engage with places to evolve. “As a planner,” he explained, “I always thought that, if I made the best plan, that would attract the right people to come from somewhere else and make that plan happen. What I’ve realized through Better Block is that every community already has everybody they need. They just need to activate the talented people who are already there, and shove them into one place at one time, and that place can become better really quickly.”

Great places are not created in one fell swoop, but through many creative acts of citizenship: individuals taking it upon themselves to add their own ideas and talents to the life of their neighborhood’s public spaces. The best news is that we seem to be living at a very special time, when people are once again realizing the importance of public life. It’s something we’ve seen first-hand in communities where we have worked around the world, and something we’ve heard from many others. “I think that these are the early first steps,” says Tuominen, “but I think we’re heading to something that is very good, and interesting. I love this time. You can feel it, it’s almost tangible: that things are happening and moving forward.”

Before the fact is the dream. Just a few minutes ago, at the beginning of this very article, you conjured up a vision of a better neighborhood. Go make it real.

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This coming week, the Placemaking Leadership Council will meet for the first time in Detroit, Michigan, to begin developing a campaign to put Placemaking on the global agenda. In the lead-up to the big meeting, we’d love to hear from you about what you’re doing to activate the public spaces in your community. Tell us what you’re up to on Twitter with the hashtag #thinkLQC, and we’ll share some of the awesome work citizens are taking on with other Citizen Placemakers around the world!

This is the third of a three-part series on transformative Placemaking. To read part one, click here. To read part two, click here.